Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Our third visit and still has the wonder ful ,charm and comfort as the first time! The Abbey still evokes a wonderful vibe and looks beautiful on a misty morning. Came this weekend with the girls and enjoyed “high teas”, coffee and two lovely meals at The Anchor and The Fountain. Already feeling sad about leaving and will certainly be back soon.
Thank you to Fiona and Malcolm for sharing this wonderful place with us and the treats left were very much appreciated.
Best wishes
Karen
Midsomer Norton, Bath

Karen Emery - April 2014

We’ve enjoyed the cottage very much and especial my the hot tub. We liked the wine and cakes very much too. Mum loved the flowers. We had fun in Puzzlewood and got a few good pictures. We are leaving tomorrow and are very excited about going canoeing. We had the best time. This place is awesome.
The Gallaher family.

Gallagher family - April 2014

Hi just wanted to say what a lovely time we had at the cottage last weekend.
we are all busy people and it was so relaxing and the cottage so clean and comfortable .
many thanks Jackie

Jackie -

A truly relaxing stay in a beautiful cottage. Can recommend Sunday roast at the King of Prussia and dinner at the Black Bear (take cash).
We’ve been before, and doubtless will be back again.
Cerys and Paul
Bath

Cerys and Paul -

Thank you for a lovely week and all the treats you left for us to enjoy – so thoughtful.
Peter and Mary Hughes and family
Springfield
Oxon

Peter and Mary Hughes and family -

Had a wonderful week. The cottage certainly lived up to its 5 star rating, with everything thought of. Weather mixed, but when the sun came out in the evening the Abbey looked stunning. Enjoyed visiting all castles within striking distance and found Monmouth to be a delightful town. Would love to visit again.
The Preston family
Lancashire

Preston Family - April 2014
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