Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Fabulous week full of sunshine, pubs and walks. Ventured to Cardiff by train and Dean Forest railway sell worth a ride on a steam train.
Bike hire from Parkend for half a day was good fun as was canoeing for half a day from Monmouth Canoes.
All very exhausting so replenished stocks at The Fountain -great Sunday roast and The Anchor.
Cottage excellent to come home to, particularly happy hour in the sun trap in the back garden.
Relaxing week had by all.
Ta very much Fiona and Malcolm
Scales party
East Sussex

Scales party - June 2015

Everything was lovely! Thank you.
Catherine, Simon, Bryan, Mary and Mazzy the Labrador

Catherine, Simon, Bryan, Mary and Mazzy the Labrador - May 2015

Second time here – a beautiful, peaceful spot and great cottage. Went to MONMOUTH- lovely town for a wander round. Ate at The Foxhunter in Nantyderry and The Black Bear in Bettws Neuwedd – both lovely meals but worth booking as both busy. Took a walk around Bettws Neuwedd- go to the Bluebell woods at the top of the hill and to the church with its 4000 year old Yew.
Will certainly be back
Allison and Tom Kelly
Painton Devon

Allison and Tom Kelly -

Wonderful cottage, comfortable and well equipped, good location and good base Walking recommendation s, Eagles Nest,365 Steps on road to Chepstow views outstanding and Devil’s Pulpit. Recommend bacon roll at The Old Station and also visit the vineyard and brewery where a warm welcome is assured.
All in all a wonderful break.
Derick and Jackie Burkinshaw
West Yorkshire

Derick and Jackie Burkinshaw -

Beautiful weather all week – definitely a microclimate!. Walked to the top of Sugar Loaf and Llantony Offa’s Dyke – anazing views. One days fishing on the Usk also caught 6 trout and returned.
All in all a super week in Vanilla Cottage
Thank you.
Chris Flemmingtons and Hilary Slelton

Chris Flemmingtons and Hilary Slelton -

The owners can be justifiably proud of this beautifully renovated cottage. It has been wonderful to look out of the windows and see Tintern Abbey just over the road. We have been blessed with beautiful weather and have seen the Eye valley at its best.
Thank you Fiona and Malcolm for the came, Welsh cakes, flowers, Australian flag, an attractively set table and other touches all aimed at naking ys feel at home.
AS we are from Australia, we probably will not be back, but weve had a memorable time here.
Thank you!
Bradley Class
Mont Albert
Victoria
Australia

Bradley Class -
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