Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

A beautiful, well equipped cottage with fabulous views, made better by the fact that it is dog friendly. Unfortunately the weather wasn’t good to us and it was dull and raining for most of our stay…. the Wales I know and love!
Bev and Mark Jones
Walsall

Bev and Mark Jones - December 2015

Lovely weekend away in this cottage, just what we all needed. Lovely cottage, wouldn’t ask for anything better.
Trish

Trish -

Our second visit to Foxes Reach. Fell in love with the cottage last time. We are local people so don’t really do the sightseeing, just a relaxing break this time for our 30th wedding anniversary. Love everything especially the hot tub and log burner. Host very helpful. Welcome gifts a lovely thought. Would love to return sometime in the summer.
Thank you for a very special time
The Jones party
Lydney

The Jones party -

Booked at extremely short notice for an early anniversary before puppy arrives next week. Fiona was extremely helpful throughout the booking process and was very informative and super efficient.
Despite Malcolm s doctors trip he managed to prepare the cottage for our arrival and had a full on fire going in the log burner and was extremely helpful.
We came here for the hot tub, log fire and location to restaurants ( Walnut Tree and Whitebrook) Fab place, very cosy, has absolutely everything we needed and welcome gifts were a great touch!
Thank you for a great holiday
Nicole and Dylan
Pebbles
Scotland

Nicole and Dylan -

Lovely base to visit with family and meet 5 week old Sam.
McEwan family
Nantwich
Cheshire

McEwan family -

Very welcoming and comfortable cottage, so well equipped. Loved the hot tub, shame the weather wasn’t good enough to enjoy it more! Enjoyed the Anchor pub by the Abbey – lovely food and very friendly.
Thank you Malcolm and Fiona for the great welcome and your relaxed friendly approach.
Angela and Steve with Dino and Reggie.

Angela and Steve with Dino and Reggie -
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