Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Warm welcome by Malcolm. Cottage lived up to expectations, hot tub and garden accessories fabulous. Plenty to do around the area. Recommend canoeing and Clearwell Caves.
Had a nice relaxing stay. We would stay again and recommend to friends and family.
The Haywood family
Telford, Shropshire

The Haywood family - August 2016

This was a holiday to celebtate an 80th birthday with family. The cottage and Tintern are an ideal setting. So kucky to have perfect weather.
Some of our party canoed on the Wye from Monmouth and we followed The Monks Walk from the Abbey.
Everywhere we were greeted with cheerful friendliness- starting with Fiona’s welcome to this lovely cottage – we were even entertained every evening with the Olympics on tv!
Altogether a very successful, memorable and happy occassion.
The Mitchell party

The Mitchell party -

We chose Vanilla Cottage as a base to visit the National eistedffod for the week. The layout and presentation of the cottage is to be congratulated.
Your welcoming package was much appreciated.
Such a lovely cottage to return to in the evenings and to relax
The Roberts
Ammanford and London

The Roberts - August 2016

Very enjoyable stay, lots of trips out and lovely walks. Hot tub a must after a long day.
Clarke family
Kent

Clarke family -

Beautiful, comfortable. home away from home. Weve had lots of adventures and enjoyed a good wind down in the hot tub to recover.
Tintern, Cardiff, Swansea, Puzzlewood, Clearwell caves, Brecon Beacons Railway! Weve been everywhere!
Would highly recommend a stay here!
The Griffiths family
North Wales

The Griffiths family -

A truly beautiful cottage nestled in the valley. Reminds us of Norway and Canada. We thoroughly enjoyed our stay at Tintern Abbey Cottage.
We have enjoyed it so much! We have already booked for next year and hopefully many years to come.
Thank you Fiona and Malcolm.
Ferro and Tait families
Gibraltar

Ferro and Tait families -
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