Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

We had an enjoyable weekend. We loved the cottage and the view.
The welcome at The Anchor Inn was very friendly.
We did 2 lovely walks. Monmouth to Symonds Yat walk was lovely with a stunning view of The Yat Rock.
Barnett and Blackburn party

Barnett and Blackburn party - November 2016

We had a very nice weekend here….. cosy in front of the fire and a glass of wine and some good walks around and plenty of Welsh rain.
Thank you for the wine and cake.
Jenna and Alec
Worcester

Jenna and Alec -

Another amazing stay at Vanilla Cottage! What beautiful scenery it is. So much wildlife in the garden. I spent hours watching the birds feed. Had a Tawny owl calling most nights
Went on some stunning walks, such beautiful scenery. Visited the nature reserve just up the lane – beautiful and so peaceful.
Visited The Black Bear Inn up the lane twice. The landlady and staff are so friendly and the food was delicious.
Thank you Fiona and Malcolm for all the little extras, the delicious vodka, the yummy Welsh Cakes and also the extras for the dogs. The towel and the extra dog leads cane in handy.
Beautiful cottage.
I will be back next year!!
Michelle Chalke
Northamptonshire.

Michelle Chalke -

Our stay at Abbey Cottage came as an unexpected pleasure. We took a late cancellation to come for a long weekend. As a busy working mym it was a chance to spend time with 2 of my children (ages 31 and 26). Sometimes you need to put everything else on hold and take time to switch off
We had some beautiful walks up to the Devils Pulpit on the hillside opposite and up to St. Mary’s church on the hill behind the cottage and through the village
The Anchor Inn was very welcoming, good beers, pub food and very good staff.
The Abbey lit up in red lights at night.
Abbey Cottage – perfect, comfortable, cisy, lovely treats.
Fiona and Malcolm you do a remarkable job.
Thank you for sharing your cottage
Annie, Sam and Charles Creary

Annie, Sam and Charles Creary - November 2016

We’ve had a lovely few days staying here, a charming chocolate box cottage with a picturesque view set within a wonderful location. We found it tastefully decorated and extremely well equipped. Our 10 year old daughter was particularly thrilled to have a bedroom with an en- suite and her 8 year old brother was very happy to have a dvd player in the bedroom on which to play movies.
Thank you for the Welsh Cakes. Something we had never tried before and really enjoyed.
A memorable few days, especially so as this was our first holiday as a family with our 4 month old.
Petherick family

Petherick family - November 2016

One of the nicest cottages at which we have stayed in the UK!
Recommend a visit to Hay on Wye if you have the time- a must for book lovers and not to be missed.
Thanks Fiona and Malcolm
The Bromwich Party
West Midlands

The Bromwich Party -
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