Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Very comfortable cottage with lovely views. Great location. Really enjoyed our stay. Many lovely local walks. Abbey is beautiful. Goodrich Castle and Tintern Old Station are both worth a visit.
Thank you
Donna and Rob de Prez

Donna and Rob de Prez - April 2017

A delightful cottage in a beautiful location! We thoroughly enjoyed our walks around Usk, Hay on Wye, Monmouth and Wentwood forest.
In the evenings we enjoyed the cottage and the thoughtful presents left by Fiona and Malcolm-wine doggy biscuit, blackcurrant,Vodka, welsh cakes… the list goes on.
We’d love to come back again next year. Thank you for all the care and attention to detail. A very special 25th wedding anniversary for us.
Caroline, Clive and Gwynfor the Golden Retriever
Dorset

Caroline, Clive and Gwynfor the Golden Retriever -

Fantastic weather and an amazing weekend. Cottage is lovely, warm and cosy!

The extra touches are much appreciated.
We will look forward to coming back.
Thank you
The Hunts

The Hunts -

Enjoyed our stay at Vanilla Cottage everything catered for, clean and tidy and welcoming. Good position for local walks, nice in evening sitting outside just before sundown enjoying an aperitif or two.
Thank you
Daniel and Kate Lee
Snodland
Kent

Daniel and Kate Lee -

Fantastic weekend at gorgeous Vanilla Cottage. Very much enjoyed walking along river around Clytha Park, up Clytha Hill to the Fort ( Bluebells will be gorgeous there) and a refreshment at The Black Bear on the way back. Huge Thanks.
Rod, Catherine, Pat and Winston Woofet Mountford

Rod, Catherine, Pat and Winston Woofet Mountford - March 2017

Outstanding weather. Loved the house and its eco friendly features. Comfortable beds

The King Party -
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