Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

We have had a lovely weekend break with our daughter and her partner and our two dogs Bruno and Ruby.
Loved the hot tub and wood burner was nice after our dip in the hot tub.
Foxes Reach is a lovely cottage (as is Vanilla Cottage) and would definitely return.
Michelle and Kevin Jones
Bruno and Ruby

Michelle and Kevin Jones Bruno and Ruby - February 2018

This is our 8th visit ( possibly 9th) here and was as enjoyable and restfull as always. No snow this year but lots of crisp mornings and lovely walks.
Thank you Malcolm and Fiona.
Love from us all.
Allison, Tom, Adam and Hannah Kelly plus Reuben the Sprollie

Allison, Tom, Adam and Hannah Kelly plus Reuben the Sprollie -

Fantastic holiday. Great time. Can’t wait to get back.

Lynne Osman -

We have one again enjoyed the wonderful hospitality. Staying two weeks has given us greater opportunity to explore the area.
Thank you for your hospitality!!
We hope to return back soon and enjoy the sunrises and sunsets on the backdrop of the Abbey.
Fiona and Victor Ferro. Vicky and George Tait
Gibraltar

Fiona and Victor Ferro. Vicky and George Tait - October 2017

Who would not fall in love with this delightful cottage?
Candles at supper, fresh flowers everywhere, warm bathrooms- all lovely!!
Thank you so much
Geoff, Anne and Rosemary
Perth
Australia

Geoff, Anne and Rosemary -

Weve had a lovely week at Vanilla Cottage, and were blessed with great weather. The cottage is lovely, well equipped and in a beautiful and peaceful location. The garden is petfect for dog and child to play in, whilst the grown ups have a drink on the patio.
We visited some lovely places: Usk Castle, Raglan Castle, Tintern Abbey and the three castles: White, Grosmont and Skenfrith. Further afield we visited some beautiful waterfalls near Merthyr and St Fagans museum near Cardiff.
A great holiday- hope to return next year.
Many thanks
Katy, Dave, George and Doris the dog.
Tenby Wells
Worcs

Katy, Dave, George and Doris the d -
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