Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

We greatly admire the attention to detail at this cottage – it ia about the first time that we did not have to deliberate which glasses to use for sherry! Using the kitchen has been a pleasure.
Cottage kept at a very comfy temperature, so did not use the woodburner this time ( though glad it is there!)
Harold and Judith Tarrant
Duxford
Cambs

Harold and Judith Tarrant - March 2018

We have one again enjoyed the wonderful hospitality. Staying two weeks has given us greater opportunity to explore the area.
Thank you for your hospitality!!
We hope to return back soon and enjoy the sunrises and sunsets on the backdrop of the Abbey.
Fiona and Victor Ferro. Vicky and George Tait
Gibraltar

Fiona and Victor Ferro. Vicky and George Tait - February 2018

Another fantastic week at Vanilla Cottage, weather – not the best but able to chill out- perfect holiday home.
Thank you Fiona and Malcolm
Taylor family
Dundonald
South Ayrshire

Taylor family -

We enjoyed our stay at your beautiful cottage! A lot of nice things to do in the area. We went to Tintern Abbey, Raglan Castle, The Big Pit, Puzzlewood and Llangorse lake. We caught 41 fish. Some were very big. We made some nice walks. We loved the view from the kitchen, looking at the horse Tonto and the field full of rabbits. Our daughter of 11 years loved that very much. On the last day of our stay we had a great time at Chepstow racecourse. Watching and betting on tbe horses. Spectacular!
Malcolm and Fiona, thank you very much for everything! The flowers, cookies, vodka etc. And your help and information.
Edwin, Maud, Fons and Steffie
Arnhem
Holland

Edwin, Maud, Fons and Steffie -

Who would not fall in love with this delightful cottage?
Candles at supper, fresh flowers everywhere, warm bathrooms- all lovely!!
Thank you so much
Geoff, Anne and Rosemary
Perth
Australia

Geoff, Anne and Rosemary -

Weve had a lovely week at Vanilla Cottage, and were blessed with great weather. The cottage is lovely, well equipped and in a beautiful and peaceful location. The garden is perfect for dog and child to play in, whilst the grown ups have a drink on the patio.
We visited some lovely places: Usk Castle, Raglan Castle, Tintern Abbey and the three castles: White, Grosmont and Skenfrith. Further afield we visited some beautiful waterfalls near Merthyr and St Fagans museum near Cardiff.
A great holiday- hope to return next year.
Many thanks
Katy, Dave, George and Doris the dog.
Tenby Wells
Worcs

Katy, Dave, George and Doris the dog -
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