Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Fantastic cottage! Lots of lovely walks on the doorstep, great garden for the dogs. We have had a great week here, it’s very peaceful and great to get away from overcrowded Cornwall! The cottage has everything we needed. And we will be back again. Thank you for all the little touches of wine, milk and flowers.  GREAT!!

Many thanks

Karen and Jo

Truro

Cornwall

Vanilla Cottage "Fantastic Cottage" 25th September 2020 - September 2020

Gorgeous in every way, warm, cosy, beautiful.

We will be back!

Well done on your Covid precautions we felt very safe and it was so clean,

Johnstone

Cumberland and Bristol

 

Tintern Abbey Cottage Johnstone Party September 2020 - September 2020

A perfect and beautiful cottage! Every little datail was thought of and spot on, the extra touches and welcoming gifts were much appreciated, and well enjoyed.

The log fire and jet bath made for a relaxed evening, topped by having the best nights sleep in an extremely comfy bed!

Would definitely recommend to friends and family, perfect for the tranquil break from the busy city.

And a massive thank you to Fiona, who couldn’t have done more to accommodate and be the perfect host.

Would really love to stay again, thank you so much.

5*

Eliza, Chris and Zeus

Birmingham

Vanilla Cottage 11th September 2020 - September 2020

What a happy week we have had here at Vanilla Cottage: the setting is so tranquil and the cottage is so cosy and comfortable.

We have been lucky enough to have had good weather and soon settled into our holiday routine ….. morning coffee in the beautiful garden and then off for a day of exploring the area.

David and Nicola Harris

Eastbourne

East Sussex

 

Vanilla Cottage August 2020 - September 2020

Lovely week if a little wet. Gorgeous cosy cottage with beautiful walks right from the door.

A great place to recharge your batteries!

Love it and hope to come back.

The Hall family and Doris the Hungarian Puli

Tintern Abbey Cottage 29 August 2020 -

Even though Covid19 has made this holiday a little harder, Malcolm and Fiona still managed to make this a wonderful stay.

We have stayed 3 times now and it just gets better each time.

We will be back.

Fiona and Emily Kemp

 

Tintern Abbey cottage 21 August 2020 -
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