Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

“Yet another lovely break at Foxes Reach. The hot tub was again brilliant. We brought the weather again and Poppy loves the garden.
Fiona’s welcome was again very warm and friendly. We have been to all the 3 cottages and next April it will be Abbey Cottages turn again. Anyone not been there yet book as soon as you can!
Thank you from Pauline,Phil and Poppy ( terrier)”

Pauline and Phil - March 2014

“Made it through the snow for our anniversary break and you could not have been more helpful- advising us on travel conditions and still providing all those little touches which make Foxes Reach special.The Fountain Inn at Trellech Grange provided a fantastic lunch and a lovely walk across fields and along snowy lanes. Thanks for the recommendation! A perfect weekend in deeply snow covered Catbrook!
Mark and Laura
Cornwall
Jan 2013”

Mark and Laura -

“Thank you for all the arrioval treats ( sparkling wine, flowers, homemade vodka etc). We are so pleased we chose Foxes Reach for our honeymoon- such a relaxing place to unwind. The cottage is warm and well maintained and your attention to detail is wonderful.Thank you Malcolm for the great guided tour when we arrived. You really made us feel at home.We look forward to returning in the future.
The new Mr and Mrs Newman
January 2013.
Swindon”

The New Mr and Mrs Newman -

We were very pleased with the booking service, details and arrival meeting. Thank you for the kind touches.
We had a lovely relaxing stay in picturesque surroundings. Just what we needed – the weather was perfect for the walks along the river, and there are several eateries to enjoy also. The cottage is within easy reach of many pleasant locations.
Jayne and Rob Stoodley
Woodbury on Severn
Glos

Jayne and Rob Stoodley - March 2014

Great few days with fantastic weather, cottage very comfortable with lovely views to enjoy.
Excellent evening meal at The Anchor Inn on Saturday.
Walked every day from the cottage and used lower Wye rambles book – walks 10, 12 and 13 all really good and easy to follow. Walked up to Devil’s Pulpit with a fabulous view from the top.
We have really enjoyed our few days in an area New to
us-
We would. Recommend it all
Thank you

Cottage Guest -

Great few days with fantastic weather, cottage very comfortable with lovely views to enjoy.
Excellent evening meal at The Anchor Inn on Saturday.
Walked every day from the cottage and used lower Wye rambles book – walks 10, 12 and 13 all really good and easy to follow. Walked up to Devil’s Pulpit with a fabulous view from the top.
We have really enjoyed our few days in an area New to
us-
We would. Recommend it all
Thank you

Cottage Guest -
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