Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Lovely few days at the cottage. On a wet day we visited Penderyn distillery – good value, can drink the cost of the tour! Also had a lovely lunch at Cwtch Cafe in Abergavenny – Welsh Rarebit and cakes to die for and very reasonable prices. Did a lovely walk along the Usk Valley trail and then back over the hills from Clytha Park to Bettws Newedd. We really enjoyed sitting in the garden and watching films in the evening Thank you so much
Toby and Rhiannon Stokes
Guildford

Toby and Rhiannon Stokes - June 2014

We all had a very nice time, thank you. Tintern Abbey is stunning and Tintern Abbey Cottage is lovely.
The Starkey family
Brighton and Chicago
I had so much fun I wish I could stay
Emma Starkey
Age 7 2nd grade

The Starkey Family - June 2014

Lovely stay- even the weather behaved itself. Very relaxing and lovely walks in the area. Can particularly recommend the Blorenge – very beautiful but windy!
Peter and Liz and two Red Setters
Berkshire

Peter and Liz Neudegg - June 2014

We have enjoyed our week at Tintern Abbey Cottage- very comfortable and well appointed.
Three days spent at The Hay Festival the rest of the time littering around the Wye Valley- such a beautiful part of the world.
Thank you for your warm welcome and thoughtful arrival treats, all much appreciated.
The Sutherland-Kay’s and Robbie Cameron
Northamptonshire and Portsmouth

The Sutherland-Kay's and Robbie Cameron - May 2014

Another relaxing stay in the Wye Valley. Had a wonderful day CAnal boating from Goytre Wharf which we would highly recommend.
Mark, Clare and Sammy the Greyhound.

Mark, Claire and Sammy - May 2014

Such a lovely place to visit! We came for a few relaxing days to chill out before our baby arrives in 7 weeks. The cottage is beautiful with an amazing garden. Spent our nights chilling and eating in the cottage. Ate out one night at The Black Bear- very good food! Le Preggo in Monmouth do amazing cream teas! Jean Williams of Sweets fishing shop is lovely- sorted Paul out for fishing equipment – so friendly.
We really enjoyed being in Vanilla Cottage, even though the weather wasn’t great, it provided a relaxing haven for us and luckily no dashes to the local hospitals.
Many thanks to Malcolm and Fiona

Paul and Debbie Hulme - May 2014
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