Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Thank you so much for a lovely stay! The cottage is perfect. Equipped with everything you could need. And the Welsh cakes and bubbly went down well!
Tintern is a lovely little place and there’s plenty in the area to see and do. St.Fagans is a must and Duffryn Gardens are lovely.
We will be back! There are not a lot of places that allow more than one dog.
The Lewis Party

The Lewis Party - July 2016

Thank you for meeting us and showing us around your lovely cottage and giving us all the belpful things and information. The wine and flapjacks were delicious and the cottage very comfortable with such a good kitchen.
We would love to come again and we were sorry to leave.
Greta, Robert. Mia and the three dogs

Greta, Robert. Mia and the three dogs -

Really loved the cottage and garden. Fab to see an old property thats been sensitively upgraded with oodles of character and original features still evident. Sunday lunch at The Black Bear was fab, and the log fire was “a must” on our last evening, and helped beighten up a wet Sunday too!!.
Location was brill, good access to nearby towns etc. Would recommend to friends and family, thanks for a lovely chillaxing break.
Val and Paul
Cardiff

Val and Paul - June 2016

A lovely peaceful location. So many places to visit and walk. Information all in the cottage.
Cottage very comfortable and well equipped.
Special thanks for the blackcurrant vodka. Beautiful!
Graham and Irene Henwood and Alfie
Bladon
Oxfordshire

Graham and Irene Henwood and Alfie - June 2016

Feeling very rested after our stay in Vanilla Cottage. Lots of great information to help us explore the area, and all the facilities were excellent. Great little touches and attention to detail raised enjoyment of our stay 10 fold. Walter our dog completely welcome too.
Thanks to our hosts.
Mike and Fiona with Walter the dog
Camden Town London

Mike and Fiona with Walter the dog -

Beautiful cottage in an amazing location. So peaceful just listening to the birds of an evening and early morning. It was just the relaxing break my husband and I needed.
We have had 5 lovely days at Vanilla Cottage, beautiful weather everyday.
I hope we get to visit again.
Thank you Malcolm and Fiona
Andy and Sharon Hexter and Maggie the Collie
Bishopsteignton
Teignmouth
Devon

Andy and Sharon Hexter and Maggie the Collie -
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