Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Really enjoyed our stay at Vanilla Cottage. This was our first cottage holiday with the dogs and they loved it. We’ll be sad to leave.
Weather was good so Bruno and Ruby enjoyed their walks exploring the lovely countryside.
The wine and Welsh cakes were much appreciated as was the vodka.
Lovely cottage, would defo recommend to friends and family.
Michelle and Kevin Jones with Bruno and Ruby

Michelle and Kevin Jones with Bruno and Ruby - February 2017

We had a lovely dog walking weekend in this comfortable and beautifully equipped cottage. So many different walks, the dogs were exhausted and so were we!
Thank you Vanilla Cottage for a lovely break.
Caroline Evans and Kate Corner

Caroline Evans and Kate Corner - January 2017

Had a lovely weekend, cosy comfortable cottage. Hot tub was a lovely treat. Will certainly be back and will highly recommend to family and friends.
Bridge and Coates family
Yorkshire

Bridge and Coates family - January 2017

Once again a wonderful stay at “The Christmas House”.
Beautiful frosty weather. Wood fire put to good use. Visted The Abbey again!. Two good lunches out The Piercefield (St Arvans) The Anchor (Tintern). Going home refreshed. As always we will be back.
Thanks Fiona and Malcolm for the warm welcome and the lovely house.
Martin, Pip, Angela, Alex and Ivy
20th – 23rd January 2017

Martin, Pip, Angela, Alex and Ivy - January 2017

Thank you, we had a wonderful visit in Tintern, and we all had a great week! Stunning views of The Abbey in all weathers – mellow frosty mornings, dark and dank in the drizzle and majestic in the sunshine. Fabulous!
We enjoyed the lovely area exploring plenty of walks to keep us and the dogs happy. All the pubs, cafes around Tintern offer good food, with a friendly welcome.
Recommend the Castle at Chepstow and follow the blue/green arrows around the town telling you all about the history. Wonderful friendly pub the Boat Inn on the river bank. Also Raglan Castle was amazing….I wish I could go back in time!
Lovely cottage and thank you for the welcome “treats”
Denise and Elwyn Clark
Trepoint Cornwall

Paul, Rosemary and Barry - January 2017

WOW! What a wonderful and Relaxing retreat! Timely visit for the Abergavenny Food Festival. Beautiful local walks along the Usk Valley and Iron Age fort was brilliant too. A visit to Bettws Newydd church is also worth it too – especially for the Yews and the Church!!
I will definitely come back!!
Thank you also for the welcome pack, wine, Welsh cakes, blackberry Vodka and the doggy treats! Rufus appreciated those.
You have thought of every detail to make this a delightful stay!. The enclosed garden is excellent when you have a four legged friend, also the advice on local walks meant that I didn’t have to drive if I didn’t want to!
I sampled the food at the Angel Hotel “££££” but amazing. Coffee and cake in Luigi’s in Abergavenny was my favourite over the week.
Having logs for the fire was also beneficial and thoughtful.

Claire Greenwood - December 2016
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