Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Fantastic weekend at gorgeous Vanilla Cottage. Very much enjoyed walking along river around Clytha Park, up Clytha Hill to the Fort ( Bluebells will be gorgeous there) and a refreshment at The Black Bear on the way back. Huge Thanks.
Rod, Catherine, Pat and Winston Woofet Mountford

Rod, Catherine, Pat and Winston Woofet Mountford - March 2017

Outstanding weather. Loved the house and its eco friendly features. Comfortable beds

The King Party -

We have enjoyed our few days in Vanilla Cottage. We have had some lovely walks in the glorious weather, and countryside.

Vanilla Cottage is a really lovely place to come to recharge the batteries. Thank you for the welcome pack, much appreciated.
Mervyn and Gill Cripps

Wiltshire

Mervyn and Gill Cripps -

Thank you, the cottage is excellent and the welcome very warm and friendly. A very enjoyable time had by one and all. Thank you again.
Rex and Catherine Bess.

Rex and Catherine Bess -

What a wonderful cottage. We really enjoyed a weekend escape. Thanks Fiona for recommending the walk to Devil’s Pulpit. We walked up to this fantastic vantage point and built up an appetite. Sunday lunch at The Anchor was terrific.
The log burner was fabulous.
Thank you for the welcoming touches.
We’d love to come back sometime.
Dyfi and David Allen
Cardiff

Dyfi and David Allen - March 2017

We have had a lovely few days staying in Vanilla Cottage. The cottage had everything we needed.
The weather has been wonderfully spring like. We hsd some lovely local walks and ate at The Clytha Arms (great food).
We really appreciated the warm welcome of wine, Tea and Welsh cakes.
Thank you Fiona and Malcolm
Elaine, Pete and Ella the dog ( She had a ball!)

Elaine, Pete and Ella the dog -
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