Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Our short stay in Wales was mainly a get away and family meet up. We all came together from Sheffield Yorkshire and Preston Lancashire.
The cottage had everything we needed including a bonus hot tub.
We all set out seperately doing our own things in Lydney, Chepstow, Newport, Clearwell and Tintern coming together in the evenings. We ate out one evening at The Anchor which was delicious. We enjoyed the wine tasting at the vineyard in Tintern.
Malcolm and Fiona have been very friendly and welcoming and helpful also quick to answer our e mails.
Thanks for our stay
Sheila, Rob, Maureen, Gerald, Ute and Pete and not forgetting Poppy the Pomeranian

Sheila, Rob, Maureen, Gerald, Ute and Pete - June 2017

Beautiful cottage, we had a lovely time, visiting relatives, lots of walklng hence the dogs slept all night.
Lacy, Bethan, Bella and Ooppy
Mold
North Wales

Lacy, Bethan, Bella and Ooppy -

Thank you for the wonderful welcome Malcolm. What a gem of s cottage! We had only 3 nights here- not long enough to fully enjoy the area and the joys of Vanilla Cottage, so we do hope to be back. Than k you so much for the complenentary items- fresh flowers, and mint, blackcurrant vodka
Were particularly special!.
James says plenty of hooks and Sky tv were also appreciated!
Roman Caerleon was the highlight of our visit and The Black Bear up the lane has good food and an excellent welcome.
James and Brenda
London

James and Brenda -

Really enjoyed our stay in your lovely cottage. You have left no stone unturned and catered for absolutely everything. Beautiful area- Black Bear pub fantastic and only a 15 minute walk.
Thank you for everything!!
Paul and Debbie
West Sussex

Paul and Debbie - May 2017

We have had an amazing relaxing week. The cottage is perfect, quiet and secluded. Our dog loved the garden and we could relax knowing she was secure.
The jacuzzi was a perfect end to long walks.
Thank you we will be back
Hayley and Brian with Sasha
Portsmouth

Hayley and Brian with Sasha - May 2017

Had a wonderfully relaxing 4 night break. Thanks Malcolm and Fiona.
The cottage is lovely, the area beautiful and there is so much to see and do and eat!
We are already looking forward to coming bacÄ·!
Mark and Adriana Sarjant with Sidney Sausages.
SE London

Mark and Adriana Sarjant with Sidney Sausages -
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